| Chung Ying Theatre Company

Nov

Important Notice

Privacy Policy Statement

Statement of Policy

Chung Ying Theatre (“Chung Ying”, “We”, “Our” or “Us”) respects personal data privacy. We are committed to comply with the personal data protection principles and requirements of the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region. This Privacy Policy Statement is intended to explain our privacy practices regarding how your personal data will be collected, retained and used.

Statement of Practice

Collection of Personal Data

You may be required to provide personal data when you seek services from Chung Ying website. The supply of personal data is voluntary, but unable to do so may result us being unable to provide services to you. The types of personal data we collect may include but not limited to:

• Contact information such as your name, phone number, email address and mailing address;
• Ticket purchase history;
• Billing information such as your credit card number, bank account number and billing address;
• Demographic information such as gender, age, education attainment and occupation.

If you are under the age of 18, you should obtain consent from your parent or guardian before you provide Chung Ying with your personal data.

Purpose and Use of Personal Data

Your personal data may be used for the following purposes, but not limit to:

• Processing your membership registration;
• Subscribing Chung Ying E-Newsletter;
• Contacting you with updated information, special offers and new services;
• Exercising direct marketing upon obtaining explicit consent from you;
• Processing your ticket refund request;
• Conducting statistical analysis and surveys.

You have the right to make an opt-out request to stop us from continuing to use your personal data for direct marketing purposes, or unsubscribe Chung Ying E-Newsletter without any charge. You may make your request by contacting our Programme and Communications Officer.

Accuracy and Duration of Retention of Personal Data

Chung Ying takes all practicable steps to ensure that personal data is accurate and is not kept longer than is necessary for the fulfillment of the purpose for which the data is used.

Protection Measures

Chung Ying takes appropriate steps to protect the personal data we hold against loss, unauthorised access, use, modification or disclosure.

Disclosure of Personal Data

Personal data supplied to us will be kept confidential. We will not disclose your personal data to a third party without your consent, unless we need to adhered to any legal requirements.

Use of Cookies

Most web browsers are initially set up to accept cookies. The purposes of using cookies are to remember the browsing preferences, for example the language and font size, to improve your user experience. You can choose to “not accept” cookies by changing the settings but if you do so you may find that certain features on the website do not work properly.

Website Statistics

When you visit our website we will record your visit only as a “hit”. The webserver makes a record of your visit that includes your IP addresses (and domain names), the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/durations of the pages visited (visitor data). We use the visitor data for the purpose of maintaining and improving our website such as to determine the optimal screen resolution, which pages have been most frequently visited etc. We use such data only for website enhancement and optimisation purposes. We do not use, and have no intention to use the visitor data to personally identify anyone.

Personal Data Access, Correction and Deletion Requests

You have the right to request access to, correction and deletion of your personal data held by us. You may make your data access, correction and deletion requests by writing to the Programme and Communications Officer at communications@chungying.com or by post to the address:

Programme and Communications Offer
Chung Ying Theatre
G/F, 10 Borrett Road, Hong Kong

Language Versions

In case of any discrepancies between the English and Chinese versions of this Statement, the Chinese version shall apply and prevail.

We keep our privacy policy statement under regular review. This statement was last updated on 27 April 2022.

Disclaimer

The information provided by the Chung Ying Theatre Company ("Chung Ying") on this website is for reference only. Whilst Chung Ying endeavours to ensure the accuracy of Chung Ying's information on this site, no express or implied warranty is given by Chung Ying as to the accuracy of the information.

This website also contains information input by other parties and users may link this site to other sites and obtain information provided by other parties (collectively called "the other information"). Chung Ying expressly states that it has no warranty nor endorsed the other information contained in or in connection with these sites.

Chung Ying does not accept any responsibilities for any loss or damage whatsoever arising from any cause whatsoever in connection with this website. Chung Ying is entitled to delete, suspend or edit all information on this site at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or in connection with this site and are advised to verify such information by making reference to its original publication and obtain independent advice before acting on it.

Copyright Notice

The content available on this website, including but not limited to all text, graphics, drawing, diagrams, photographs and compilation of data or other materials are protected by copyright. Chung Ying is the owner of all copyright works contained in this website. Any reproduction, adaptation, distribution, dissemination or making available of such copyright works to the public is strictly prohibited unless prior written authorization is obtained from Chung Ying.

Security Statement

You acknowledge and agree that Chung Ying shall not be responsible in any manner for direct, indirect, special or consequential losses or damages howsoever arising out of the use of this website. Chung Ying does not guarantee that any messages sent over the Internet will be completely secure. Chung Ying does not accept any responsibility for any damages incurred by you if you send a message to us, or if Chung Ying sends a message to you at your request, over the Internet. Communications over the Internet may be subject to interruption, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise.